Refund policy

Your satisfaction with our online spiritual counselling services at Sureshgogia.com is of utmost importance to us. Our refund policy is designed to ensure a smooth process for cancellations and rescheduling. Please carefully review the following policy details:

1. Cancellation and Rescheduling Instructions:

Should you wish to cancel or reschedule a booked session, please notify us via email at suresh@sureshgogia.com at least 24 hours before the scheduled session start time. Regardless of whether you choose to cancel or reschedule, we will promptly assist you.

2. Refund Process and Rescheduling Clarification:

Upon receiving your cancellation or rescheduling email, we will promptly initiate the refund process. It's important to note that even if you intend to reschedule, a refund will be issued first. During the refund processing, you can visit our website to book a new appointment at a convenient available time.

3. Refund Timeline:

The refunded amount will be credited to your original payment method. Depending on your bank's processing time, you can anticipate the refunded sum to be reflected in your account within 5-10 business days.

4. Rescheduling Guidelines:

To reschedule your session simply visit our website. There, you can select a new date and time that suits your schedule. Once successfully rescheduled, a confirmation email will be sent to you with the updated session details.

Your usage of our counselling services signifies your acceptance of the terms outlined in this refund policy. Sureshgogia.com retains the right to modify or update this policy when required. We recommend reviewing this policy periodically for any changes.

For any inquiries or assistance related to our refund policy, please do not hesitate to reach out to us at suresh@sureshgogia.com . Our goal is to provide a positive counselling experience and ensure your satisfaction.

Thank you for choosing Sureshgogia.com for your spiritual counselling journey.

Your well-being remains our top priority.