Frequently Asked Questions (FAQ's) -Online Spiritual Counselling with Our Counsellor

1. What is online spiritual counselling?

Online spiritual counselling is a service provided through our platform, allowing individuals and couples to connect with our counsellor for guidance and support in personal growth, relationships, well-being, and spiritual exploration.

2. How do I book a session?

Booking a session is simple. Visit our website, click on the 'Individual' or 'couples counselling' tab, click on 'book a session' tab and select your desired date and time for the session. Follow the prompts to complete the booking and payment process.

3. How do I pay for the sessions?

Payments for sessions are made in advance through our secure online payment gateway on the website. After selecting your session, proceed to checkout and make the payment.

4. Can I choose the counsellor?

Our counselling services are provided by a single experienced counsellor. You will connect with the same counsellor for all your sessions.

5. How long is a typical session?

A standard session usually lasts around 120 minutes, although the duration may be increased based on your needs and preferences.

6. What can I expect in a counselling session?

In a counselling session, expect a safe space to discuss your concerns, thoughts, and feelings. Our counsellor will provide active listening, insights, and guidance to help you navigate challenges and achieve your goals.

7. Is my information kept confidential?

Absolutely, your privacy is of utmost importance to us. Any information shared during the session is strictly confidential and will not be disclosed without your consent.

8. Can I reschedule or cancel a session?

Yes, you can reschedule or cancel a session, but please refer to our refund policy on the website for specific details.

9. How do I prepare for an online session?

Choose a quiet, comfortable space where you can have an uninterrupted session. Ensure a stable internet connection and have any materials or questions you'd like to discuss ready.

10. Can I get a refund if I'm not satisfied with the session?

We are committed to providing valuable sessions. If you're not satisfied, please contact us, and we'll address your concerns. Refund requests will be considered based on our refund policy.

11. How do I access the online session?

Upon booking and payment, you will receive instructions on how to access the online session through our platform. It's user-friendly and doesn't require special software. The Online video sessions are conducted via Google Meet.

12. Is online counselling as effective as in-person counselling?

Many clients find online counselling to be just as effective as in-person sessions. It offers convenience, flexibility, and the opportunity to connect with our counsellor from anywhere.

13. Can couples attend a session together?

Certainly, couples can attend sessions together. You would need to book a couples session.

14. How do I get started?

Visit our website, book a suitable session, choose a suitable date and time, and proceed to book your session. We're here to support you on your journey toward personal growth and well-being.